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Terms and Conditions

1. Definitions
In these Terms and Conditions, the​ ​following​ ​terms​ ​shall​ ​have​ ​the​ ​following​ ​meanings:
a. Borrower​ ​-​ ​The​ ​person​ ​who​ ​pays​ ​to​ ​hire​ ​a​ ​sling
b. Lender​ ​-​ ​[Bundlebees]
c. Sling​ ​-​ ​any​ ​baby​ ​carrier and accessory:​ ​including​ ​but​ ​not​ ​limited​ ​to​ ​woven​ ​wrap,​ ​buckle​ ​carrier,​ ​Bei Dai,​ ​ring​ ​sling,​ ​hybrid​ ​carrier,​ ​pouch, babywearing clothing and accessories.

2. Personal​ ​Details
a. The​ ​Lender​ ​requires,​ ​the​ ​full​ ​name,​ ​address​ ​and​ ​contact​ ​details​ ​of​ ​the​ ​Borrower before​ ​the​ ​first​ ​hire​ ​and​ ​the​ Borrower​ ​must​ ​notify​ ​the​ ​Lender​ ​of​ ​any​ ​changes​ ​before any​ ​subsequent​ ​hires.
b. The​ ​personal​ ​details​ ​of​ ​the​ ​Borrower​ ​will​ ​be​ ​kept​ ​in​ ​accordance​ ​with​ ​the​ ​GDPR,​ ​and​ ​will​ ​only​ ​be​ ​used​ ​to​ ​contact​ ​the​ ​Borrower​ ​in​ ​relation​ ​to​ ​the hire​ ​and​ ​occasional​ ​events​ ​or​ ​promotions if they have agreed to receive the newsletter.

3. Hire​ ​Cost​ ​and​ ​Duration
a. All​ ​slings​ ​are​ ​lent​ ​subject​ ​to​ ​availability,​ ​condition​ ​and​ ​suitability.
b. Borrowers can hire for 2 or 4 weeks.
c. Hire​ ​fees​ ​are​ ​non-refundable.

4. Payment​ ​Methods
a. Hire​ ​costs​ ​are​ ​payable​ ​by​ ​Stripe via My Turn​ ​to ​Bundlebees
b. Borrowers must save their card details in lieu of a deposit.

5. Returns
a. Returns​ are made​ within the first 30 minutes ​at​ the meet hired from, so that it can be hired out by another member or in case it is reserved. Returns to another ​Bundlebees sling meet​ ​session can be made by prior arrangement only.
b. Returns can also be made to the Lender’s address, in person (12 Milner Street, Manchester, M16 9WF). Please arrange a suitable time with Ruth in advance.
c. Items​ ​may​ ​also be​ ​returned,​ ​only by prior agreement, by​ ​post​ ​to​ ​12 Milner Street, Manchester, M16 9WF.​ ​This​ ​is​ ​at the​ ​Borrower’s​ ​own​ ​risk​ ​and​ ​cost​ ​(tracked and signed​ ​for).​ ​Please​ ​ensure​ ​to allow​ ​sufficient​ ​time​ ​for​ ​the​ ​items​ ​to​ ​arrive​ ​by​ ​their​ ​return​ ​date​ ​and​ ​that​ ​they​ ​are packaged​ ​sufficiently.​ ​We​ ​suggest​ ​to​ ​double-bag​ ​and​ ​write​ ​the​ ​address​ ​on​ ​both​ ​layers ​so​ ​that​ ​should​ ​a​ ​layer​ ​tear​ ​in​ ​transit,​ ​the​ ​items​ ​are​ ​still​ ​protected.​ ​Make​ ​sure​ ​to​ ​keep proof​ ​of​ ​postage​ ​until​ ​the​ ​Lender​ ​has​ ​confirmed​ ​receipt.
d. If​ ​items​ ​are​ ​returned​ ​late,​ ​the​ ​Borrower​ ​will​ ​incur​ ​a​ ​late​ ​fee.​ ​This​ ​is​ £1​ ​per​ ​day​ ​per sling​ ​for​ ​every​ ​day​ ​past​ ​the​ ​agreed​ ​return​ ​date.​ ​This​ ​will​ ​need​ ​to​ ​be​ ​paid​ ​on​ ​the​ ​return of​ ​the​ ​hire. We will charge a £5 administration fee on top of late fees to cover costs. 
e. If​ ​the​ ​Lender​ ​does​ ​not​ ​hear​ ​from​ ​the​ ​Borrower​ ​within​ 14​ ​days​ ​of​ ​the​ ​return​ ​date​ ​of​ ​the hire,​ ​the​ ​Lender​ ​will​ ​consider​ ​the​ ​item​ ​lost,​ ​file​ ​a​ ​claim​ ​for​ ​total​ ​costs​ ​of​ ​the​ ​item​ ​plus any​ ​outstanding​ ​late​ ​fees, administration fees and any court fees.
f. It​ ​is​ ​possible​ ​to​ ​extend​ ​the​ ​hire​ ​up​ ​to​ ​a​ ​maximum​ ​of​ ​12 weeks (to remain compliant with the Consumer Credit Act). After 12 weeks the carrier must be returned but another exactly the same or similar carrier may be hired. The​ ​Borrower​ ​must contact​ ​the​ ​Lender​ ​before​ ​the​ ​hire​ ​runs​ ​out​ ​to​ ​arrange​ ​this. Any fees to extend the hire need to be paid within [3 days] of agreeing the extension or late fees and admin fee may be applied.
g. Under​ ​special​ ​circumstances,​ ​the​ ​Lender​ ​may,​ ​entirely​ ​at​ ​our​ ​discretion,​ ​reduce​ ​or waive​ ​late​ ​fees.​ ​Please​ ​contact​ ​us​ ​at​ ​the​ ​earliest​ ​opportunity​ ​to​ ​agree​ ​a​ ​resolution. The​ ​Borrower​ ​can​ ​email ruth@bundlebees.co.uk​ ​or​ ​contact​ ​the​ ​Lender​ ​via​ Bundlebees ​Facebook​ or Instagram ​page or by phone to 07762391218.
h. If​ ​the​ ​Borrower​ ​is​ ​unable​ ​to​ ​return​ ​hired​ ​items​ ​by​ ​the​ ​agreed​ ​date​ ​due​ ​to​ ​the​ ​Lender’s unavailability,​ ​the​ ​Lender​ ​will​ ​extend​ ​the​ ​hire​ ​period​ ​for​ ​free​ ​until​ ​an​ ​agreed​ ​date​ ​by both​ ​parties.

6. Safe​ ​Use​ ​of​ ​Slings
a. All​ ​slings​ ​are​ ​extremely​ ​safe​ ​when​ ​used​ ​properly,​ ​however​ ​misuse​ ​can​ ​cause​ ​injury​ ​to yourself​ ​or​ ​your​ ​child.​ ​It​ ​is​ ​the​ ​responsibility​ ​of​ ​the​ ​Borrower​ ​to​ ​ensure​ ​that​ ​the​ ​sling​ ​is used​ ​correctly​ ​and​ ​that​ ​the​ ​baby​ ​or​ ​child​ ​is​ ​safe​ ​at​ ​all​ times​ ​when​ ​using​ ​the​ ​sling.
b. The​ ​Lender​ ​cannot​ ​be​ ​held​ ​responsible​ ​for​ ​any​ ​accident​ ​that​ ​results​ ​in​ ​injury​ ​or​ ​death whilst​ ​the​ ​sling​ ​is​ ​in​ ​the​ ​Borrower’s​ ​possession.
c.  The Lender reserves the right to refuse the hire of a sling if they think that the sling is not suitable.

7. Condition​ ​of​ ​the​ ​Items
a. All​ ​items​ ​are​ ​checked​ ​before​ ​lending​ ​to​ ​ensure​ ​they​ ​are​ ​in​ ​good​ ​condition​ ​and working​ ​order.​ ​The​ ​Borrower​ ​may​ ​check​ ​the​ ​condition​ ​of​ ​the​ ​sling​ ​prior​ ​to​ ​the​ ​start​ ​of the​ ​hire.
b. It​ ​is​ ​the​ ​Borrower’s​ ​responsibility​ ​to​ ​check​ ​over​ ​the​ ​sling​ ​before​ ​every​ ​use.​ ​If​ ​any damage​ ​is​ ​discovered,​ ​please​ ​do​ ​not​ ​use​ ​the​ ​sling​ ​and​ ​contact​ ​the​ ​Lender immediately.
c. The​ ​Borrower​ ​will​ ​be​ ​liable​ ​to​ ​cover​ ​any​ ​costs​ ​incurred​ ​if​ ​the​ ​item​ ​is​ ​lost​ ​or​ ​damaged beyond​ ​normal​ ​wear​ ​and​ ​tear.​ ​Charges​ ​for​ ​lost​ ​items​ ​will​ ​be​ ​equal​ ​to​ ​replacement cost​ ​of​ ​the​ ​item​ ​(including​ ​any​ ​postage​ ​costs).​ ​Charges​ ​for​ ​items​ ​damaged​ ​beyond normal​ ​wear​ ​and​ ​tear​ ​will​ ​be​ ​judged​ ​on​ ​a​ ​case​ ​by​ ​case​ ​basis.

8. Care​ ​of​ ​items
a. Under​ ​no​ ​circumstances​ ​is​ ​smoking​ ​permitted​ ​whilst​ ​wearing​ ​or​ ​holding​ ​the​ ​sling. Please​ ​inform​ ​the​ ​Lender​ ​if​ ​you​ ​(the​ ​Borrower)​ ​are​ ​a​ ​smoker​ ​or​ ​if​ ​there​ ​is​ ​a​ ​smoker​ ​in your​ ​home​ ​as​ ​we​ ​will​ ​need​ ​to​ ​carefully​ ​launder​ ​the​ ​sling​ ​after​ ​it​ ​is​ ​returned.​ ​Smoking is​ ​known​ ​to​ ​increase​ ​the​ ​risk​ ​of​ ​cot​ ​death​ ​for​ ​babies​ ​and​ ​these​ ​risks​ ​have​ ​also​ ​been linked​ ​to​ ​babies​ ​being​ ​in​ ​close​ ​contact​ ​with​ ​clothing​ ​or​ ​objects​ ​contaminated​ ​with smoke​ ​particles.
b. We​ ​cannot​ ​guarantee​ ​that​ ​there​ ​are​ ​no​ ​marks​ ​or​ ​hairs​ ​on​ ​the​ ​slings​ ​we​ ​lend.​ ​The Lender​ ​will​ ​do​ ​our​ ​best​ ​to​ ​ensure​ ​that​ ​the​ ​slings​ ​are​ ​as​ ​clean​ ​as​ ​possible​ ​before​ ​hire. Slings​ ​are​ ​spot-cleaned​ ​and​ ​laundered​ ​only​ ​if​ ​necessary.​ ​If​ ​you​ ​would​ ​prefer​ ​to​ ​use​ ​a freshly​ ​laundered​ ​sling,​ ​please​ ​request​ ​this​ ​before​ ​you​ ​borrow.
c. Please​ ​avoid​ ​washing​ ​the​ ​sling,​ ​though​ ​do​ ​spot​ ​clean​ ​any​ ​marks​ ​where​ ​they​ ​occur.​ ​If you​ ​feel​ ​it​ ​is​ ​necessary​ ​that​ ​the​ ​sling​ ​is​ ​cleaned​ ​while​ ​hired​ ​to​ ​you​ ​please​ ​contact​ ​the Lender​ ​first​ ​for​ ​advice.
d. The​ ​Lender​ ​cannot​ ​guarantee​ ​that​ ​there​ ​are​ ​no​ ​animal​ ​hairs​ ​on​ ​the​ ​slings.​ ​We​ ​do​ ​ask that​ ​all​ ​slings​ ​are​ ​kept​ ​away​ ​from​ ​pets​ ​to​ ​minimise​ ​this​ ​possibility.​ ​If​ ​you​ ​are​ ​allergic​ ​to animal​ ​hairs,​ ​please​ ​request​ ​that​ ​the​ ​sling​ ​be​ ​laundered​ ​before​ ​you​ ​borrow​ ​it​ ​to​ ​help reduce​ ​any​ ​potential​ ​reaction.
e. Food​ ​and​ ​posset​ ​marks​ ​are​ ​expected​ ​when​ ​carrying​ ​children,​ ​but​ ​please​ ​keep​ ​the sling​ ​away​ ​from​ ​anything​ ​that​ ​may​ ​stain​ ​it​ ​more​ ​permanently​ ​(including​ ​but​ ​not​ ​limited to​ ​pens​ ​such​ ​as​ ​felt​ ​tips,​ ​paint,​ ​cooking​ ​oil,​ suncream ​etc.),​ ​or​ ​anything​ ​that​ ​may​ ​damage​ ​it (including​ ​but​ ​not​ ​limited​ ​to​ ​scissors,​ ​velcro,​ ​keys,​ ​fire,​ ​etc.).​ ​You​ ​will​ ​be​ ​charged​ ​the cost​ ​of​ ​damage​ ​beyond​ ​normal​ ​wear​ ​and​ ​tear.
f. During any pandemic/epidemic period of any known infectious disease and/or viruses, conditions of hire and return may change in light of appropriate medical qualified advice. 
All slings will be isolated on return for at least 1 day. 

Therefore in such rare occasions any Borrower who wants to hire a sling that has just been returned, may have to wait longer than usual, if the Lender has not got any other options available.

It is therefore highly important that any Borrower who has had symptoms or been at high risk of catching, that they share such information with the Lender so that appropriate decisions can be made.

Information such as symptoms known, positive test for condition, item not used etc, so that appropriate risk management for the safety of all can be followed.

The Borrower should get in touch as soon as they meet criteria for isolation so that a return can be arranged for the end of the contagious period.

If at any time the Lender displays symptoms of the infectious disease, no slings will be able to be hired out until after the quarantine period and appropriate measures to avoid transmission have been taken. The Lender can refer to other services to help out those in need.

All have a personal responsibility to reduce the risk for transmission of infectious diseases and failure to do so could cause damage and harm to the most vulnerable.

9. Miscellaneous
a. All​ ​items​ ​(slings​ ​and​ ​accessories)​ ​remain​ ​the​ ​property​ ​of​ ​the​ ​Lender​ ​at​ ​all​ ​times.
b. These​ ​terms​ ​and​ ​conditions​ ​apply​ ​to​ ​each​ ​and​ ​every​ ​hire.
c. We​ ​reserve​ ​the​ ​right​ ​to​ ​amend​ ​these​ ​terms​ ​and​ ​conditions​ ​without​ ​notice​ ​to​ ​the Borrower.​ ​Any​ ​such​ ​amendment​ ​shall​ ​be​ ​effective​ ​once​ ​the​ ​revised​ ​terms​ ​and conditions​ ​have​ ​been​ ​published​ ​to​ Bundlebees.co.uk,​ ​and​ ​it​ ​shall​ ​be​ ​the Borrower’s​ ​responsibility​ ​to​ ​check​ ​these​ ​terms​ ​and​ ​conditions​ ​for​ ​any​ ​such amendments.

10. Consultations and Appointments
All Consultations require payment in advance to secure your place.  Consultations booked and confirmed are subject to our 24-hour cancellation policy. If you cancel with less than 24 hours notice, you will surrender 50% of your payment. If you or your child are ill or unable to attend, I will endeavour to reschedule for a mutually convenient time.

Consultations are 1:1 or 1:2 as arranged. 

11. Lender​ ​contact​ ​details
For​ ​the​ ​duration​ ​of​ ​your​ ​membership​ ​or​ ​hire​ ​if​ ​you​ ​have​ ​any​ ​questions​ ​you​ ​can contact us in the following ways:​ ​
a. Email: ​ruth@bundlebees.co.uk
b. ​Bundlebees Facebook​ or Instagram ​page
c. Phone 07762 391 218
d. Website: www.bundlebees.co.uk